I've been thinking a fair bit recently about how small companies can best serve clients. My conclusion is that its' all about keeping the client engaged throughout the project
I am a big fan of 'open' bug lists - i.e., bug lists which are accessible to the client through an interface. In a previous company we used software called Serio - now this was pretty good - over complex - bug pretty good!.
I've taken a look at Fog Bugz which is excellent - and Joel Spolsky being a total genius doesn't hurt! Joel recently (well fairly) wrote an article that ANY developer working on community software (or social software which is the same thing!) should read - very good stuff!
So anyway, what I would like (if anyone is listening) is integration of a web based bug management system into Visual Studio.NET & the Source Control system - now this might exist if it does, please let me know!
At another place I worked (BlackID - now sadly engulfed by a larger company), they had a sort of intranet, npow they didn't really develop the idea - but it was becoming something like Sharepoint Portal - which is an excellent starting point for this type of system, nice collaboration all that stuff...(oh, and you can develop .NET for it :-))...anyway, some ideas...anyone else have some!
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