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Meetings Productivity Team Collaboration

How to Make Meetings Work

Friday, 20 June 2025

Introduction

If you've ever left a meeting wondering "what was the point of that?" or found yourself having the same discussion for the third time, you're not alone. Most meetings fail — and it's not because people are lazy or disorganized.

Meetings fail because they lack structure. Specifically, they lack the one thing that makes anything work: accountability.

Here's the insight that changed how I run meetings: One simple rule that makes everything clear.

Let me show you how to transform your meetings from time-wasters into actual progress.

The One Rule That Changes Everything

Here's the rule:

If a meeting creates actions, each action must have:

  • An owner (who will do it)
  • A timeline (when it will be done)
  • A follow-up (how we'll check it's done)

That's it. Simple, right?

But here's what this prevents:

When someone says "we should improve the documentation" in a meeting, that's not an action — it's a wish. It has no owner, no deadline, no way to verify it happened. It'll never get done.

An action looks like this:

Element Example
What Update the customer onboarding guide
Who Sarah
When By Friday EOD
Check Review in Monday's team meeting

Without all four elements, you don't have commitment — you have conversation.

Why Recurring Meetings Become Groundhog Day

Ever notice how some meetings feel like you're having the same conversation over and over?

That's because nothing from the previous meeting carried forward. No one tracked what was supposed to happen. No one checked if it did.

Bad recurring meeting:

  1. Have discussion
  2. Make vague commitments ("we should...")
  3. Next week: Have the same discussion again
  4. Repeat forever

Good recurring meeting:

  1. Check what was supposed to happen (did it?)
  2. Have discussion about new topics
  3. Create specific actions (owner + deadline + check)
  4. Next week: Start at step 1
  5. Actual progress happens

The difference? You're building on previous work instead of starting from scratch every time.

What This Actually Prevents

Here are the common ways meetings fail — and how this simple structure prevents them:

What Always Goes Wrong What Prevents It
"I thought someone else was doing that" Explicit owner — one person is responsible
"I didn't know the deadline" Defined timeline — everyone knows when
"I assumed we dropped that" Follow-up check — we verify completion
"I forgot what I was supposed to do" Written down — not in someone's memory
Same discussion every meeting Progress check — we see what actually happened
Everyone's responsible = no one's responsible Single owner — one name per action

This isn't complicated. It's just:

  • Write it down
  • Assign one person
  • Set a date
  • Check if it happened

That's what makes meetings actually work.

What This Looks Like in Practice

The difference between meetings that work and meetings that waste time comes down to how you capture actions.

Here's what it looks like before and after:

Before vs After

Before (vague):

Meeting Notes:
- We should improve customer communication
- The onboarding process needs work
- Let's think about the Q2 strategy

After (clear):

Actions from Meeting:
1. Create customer email templates for common questions
   Owner: Jamie
   Deadline: End of week (Jan 27)
   Check: Show drafts in next team meeting

2. Map out current onboarding steps and identify bottlenecks
   Owner: Alex
   Deadline: Wednesday (Jan 24)
   Check: Share findings in team Slack

3. Draft Q2 objectives with 3 key priorities
   Owner: Morgan
   Deadline: Friday (Jan 26)
   Check: Ready for review in Monday's leadership sync

See the difference? The second format makes progress inevitable and observable.

Why This Works

Once you see this pattern, you'll notice it everywhere things actually get done:

  • At work: Tasks have owners and deadlines
  • At home: Family chores have assignments and schedules
  • In sports: Plays have positions and responsibilities
  • In construction: Every job has a contractor and timeline
  • In events: Every detail has someone in charge

The pattern is always the same: Someone owns it. By when. Check it happened.

That's not bureaucracy. That's just how things get done.

Practical Implementation

1. Meeting Template

Start every meeting agenda with:

# Meeting: [Name] - [Date]

## Previous Actions Review
- [ ] Action 1 (Owner: X, Due: Y) - Status?
- [ ] Action 2 (Owner: Z, Due: W) - Status?

## Agenda
- Topic 1
- Topic 2

## New Actions
(Capture during meeting)
- [ ] Action description | Owner: | Deadline: | Check:

2. The Action Capture Pattern

During the meeting, whenever someone says "we should..." or "someone needs to...", immediately convert it:

Trigger phrases:

  • "We should..."
  • "Someone needs to..."
  • "It would be good to..."
  • "Let's try to..."

Response:

  • "OK, who owns that?"
  • "When can we have it done?"
  • "How do we verify completion?"

3. The Follow-Up Protocol

At the start of every recurring meeting:

  1. Review previous actions (first 5-10 minutes)
  2. Mark completed (visible progress)
  3. Escalate blocked (surface impediments)
  4. Only then proceed to new topics

This creates accountability and makes progress visible.

The Real Benefit: No More Confusion

Here's what you're really getting when you run meetings this way:

Clarity becomes automatic.

When every action has an owner, a timeline, and a check point, you eliminate:

  • Confusion about who's responsible
  • Surprise about deadlines
  • Mystery about what actually happened

This is what people mean when they say someone "runs a tight ship" — but what you're actually doing is just being clear about who does what by when.

That's it. Simple, but powerful.

Common Pushback

"This feels too rigid"

Structure isn't the enemy of getting things done — it's what makes things actually get done.

The question isn't "is this rigid?" The question is "does it work?"

And this works.

"Not every meeting needs this"

True. Quick syncs and brainstorms don't need this level of structure.

But any meeting that:

  • Creates action items
  • Happens regularly
  • Involves multiple people

...absolutely does.

"This takes too much time"

Capturing actions properly adds 2-3 minutes to a meeting.

Having the same meeting again next week because nothing got done wastes 30-60 minutes.

Which sounds better?

When This Really Matters

This pattern is critical when:

  • You work remotely or distributed (you can't just tap someone on the shoulder)
  • Multiple people are involved (ownership must be crystal clear)
  • Meetings happen regularly (you need to see progress)
  • Work depends on others (follow-up must happen)

In other words: most modern work.

Conclusion

Making meetings work isn't about being organized or following process. It's about one simple rule:

Every action must have an owner, a timeline, and a follow-up.

That's it.

This single pattern prevents:

  • "I thought someone else was doing that"
  • "I didn't know when it was due"
  • "I assumed we dropped that"
  • Having the same discussion every week

It works because it's simple and clear:

  • Write it down
  • One person owns it
  • Set a deadline
  • Check if it happened

No ambiguity. No confusion. No wasted time.

The meetings that work — in any field, in any industry — all follow this pattern. Not because it's sophisticated, but because it's effective.

Try it in your next recurring meeting. I promise you'll see the difference.


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